GENERAL TERMS AND CONDITIONS

Last Updated: May 11, 2026

1. Subject and Scope of Agreement

These General Terms and Conditions (GTC) govern all professional services, including 3D visualization, architectural rendering, and animation, provided by highendvisual.com (the “Service Provider”). By signing an Order Form, paying a deposit, or providing project materials, the Client enters into a binding legal agreement and acknowledges that the Booking Policy, Pricing Guide, and Production Guide are integral, enforceable parts of this contract.

2. Intellectual Property and Proprietary Rights

2.1. Deliverables: The “Deliverables” consist solely of the final rendered high-resolution images or animations. Full ownership and usage rights for the Deliverables are transferred to the Client only upon receipt of 100% of the agreed total project fee.

2.2. Source Material and Trade Secrets: All intermediate project data, including but not limited to 3D scene files (.max, .blend, .fbx), custom shaders, lighting configurations, and modeling scripts (the “Source Material”), remain the exclusive intellectual property of highendvisual.com. Source Material is considered a trade secret and is strictly excluded from standard delivery. Any transfer of Source Material requires a separate “Buy-out Agreement” and a minimum surcharge of 300% of the project value.

3. Production, Revisions, and Scope Control

3.1. Standard Workflow: Production follows the four-step process defined in our Production Guide. Approval of a step constitutes a final agreement on the technical aspects of that phase (e.g., camera angles, geometry).

3.2. Change of Scope: Revisions are limited to the preview stages. Any modifications requested after the approval of Step 1 or the commencement of final high-resolution rendering are classified as a “Change of Scope” and will be billed as additional work at our standard hourly rate, as defined in our Pricing Guide.

4. Financial Terms and Retention of Title

4.1. Deposit: A non-refundable 50% deposit is mandatory to initiate production and reserve studio resources.

4.2. Retention of Title: Until the final balance is paid in full, all Deliverables remain the property of highendvisual.com. The Client has no right to publish, distribute, or use watermarked or unwatermarked previews for any commercial purpose prior to final settlement.

4.3. Late Payment: Should the Client delay payment for more than 14 days, highendvisual.com reserves the right to cease all ongoing services and charge interest as permitted by law.

5. Limitation of Liability and Indemnification

5.1. Total Liability: To the maximum extent permitted by law, highendvisual.com’s total liability for any claim related to the project shall not exceed the total amount actually paid by the Client for that specific project.

5.2. Client Indemnity: The Client warrants that all blueprints, CAD files, and references provided do not infringe on third-party intellectual property rights. The Client shall indemnify highendvisual.com against any legal claims or costs arising from materials provided by the Client.

6. Confidentiality and Marketing

6.1. Data Handling: All Client data is handled in strict accordance with our Privacy Policy.

6.2. Promotion Rights: Unless a Non-Disclosure Agreement (NDA) is executed in writing, highendvisual.com reserves the right to use the Deliverables for self-promotion, portfolio display, and marketing purposes.

7. Force Majeure and Jurisdiction

Neither party is liable for delays caused by circumstances beyond their reasonable control (e.g., power failure, global server outages). This agreement is governed by the laws of the European Union. Any disputes that cannot be settled amicably shall be referred to the competent courts of the Service Provider’s jurisdiction.

For detailed technical requirements, please consult our Production Guide. For inquiries regarding specific clauses, contact info@highendvisual.com.